TomTom MyDrive Connect not working – error code 0x800706ba
When you receive an error code of 0x800706ba, you should attempt these troubleshooting steps to correct the issue.
Before restarting your computer, try reinstalling TomTom MyDrive Connect.
Should this fail, you can visit TomTom's website and download and install the latest TomTom MyDrive Connect on your computer.
You will likely need to update the drivers on your laptop or Mac if this error persists, so access the device manager on Windows and find the driver called TomTom MyDrive Connect. Locate and right click this driver and then choose 'update driver' and follow any instructions for installing new updates.
Should you need it, contact TomTom customer service to troubleshoot. It is possible they can resolve the error code 0x800706ba.
TomTom MyDrive Connect not working – connection timeout
If you’re trying to connect your TomTom device to the TomTom MyDrive Connect app, but are having trouble with a connection timeout, don’t worry. It’s a common issue and can be easily fixed. Here’s what to do:
First, check that your computer is connected to the internet. If you’re using a wireless connection, make sure it is strong and reliable. If you are using a wired connection, make sure it is properly connected and stable.
Next, make sure that your computer meets the minimum system requirements for running TomTom MyDrive Connect. These include Windows 7 or later, Mac OS X 10.9 or later, and an internet connection with at least 512 kbps download speed and 128 kbps upload speed.
If your computer meets the requirements, try restarting it and your TomTom device. This can help reset the connection and solve any timeout issues.
Finally, try updating the TomTom MyDrive Connect software to the latest version. This can help ensure that everything is up-to-date and working properly.
Following these steps should help solve any connection timeout issues you are having with TomTom MyDrive Connect. If the issue persists, however, then contact customer service for further assistance.
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TomTom MyDrive Connect not working – other issues
Sometimes the cause of your TomTom MyDrive Connect not working is due to a few other issues. These issues can range from an incorrect time and date setting to a corrupted system file. Here are a few of the most common problems with TomTom MyDrive Connect and how to fix them:
1. Incorrect Time and Date Settings – Make sure that the time and date settings on your computer are correct. If the settings are incorrect, it can cause your TomTom MyDrive Connect to not work properly.
2. Corrupted System Files – Corrupted system files can also be the reason why your TomTom MyDrive Connect is not working correctly. To repair these files, you can use a program such as CCleaner or System Restore.
3. Outdated Version of MyDrive Connect – If your version of MyDrive Connect is outdated, it may be causing your TomTom device to not work properly. To update your MyDrive Connect software, open the program, then click the "Check for Updates" button.
4. Outdated Firmware – Your TomTom device may have an outdated firmware which can cause it to not work correctly. To check for a firmware update, connect your device to your computer and open MyDrive Connect. Then, click the "Check for Updates" button.
5. Drivers Are Not Installed Properly – If your drivers are not installed properly, this can cause your TomTom device to not work properly. To update your drivers, open Device Manager and select the “Update Driver” option from the context menu.
By following these steps, you should be able to fix any issue you may be having with your TomTom MyDrive Connect. If none of these solutions work, then you should contact TomTom Support for further assistance.